Training Services

Dynamics 365 Training Programs

Comprehensive, role-based training programs that drive adoption and maximize your Dynamics 365 ROI. From end users to system administrators — everyone gets the skills they need.

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Training Formats Available

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Virtual Instructor-LedLive sessions via Microsoft Teams

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On-Site TrainingTrainer at your office — UAE & India

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Self-Paced Video Library24/7 access to recorded sessions

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Documentation PackageCustom user guides and SOPs

Training Programs

Role-Based Training Tracks

Every role in your organization gets a targeted curriculum — no generic one-size-fits-all training.

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User Training

End Users

Task-focused training for day-to-day Dynamics 365 users. Covers their specific modules and workflows — nothing unnecessary.

Module-specific task walkthroughs
Data entry and record management
Running reports and dashboards
Copilot AI assistant usage
Q&A and hands-on practice sessions

Typical duration: 2–4 hours per module

🛠️

Admin Training

Administrators

Deep technical training for your in-house Dynamics 365 administrators to manage, configure, and maintain the system.

System configuration and settings management
User management, roles, and security
Solution management and deployments
Environment management and backup
Power Platform administration

Typical duration: 2–3 days

🎯

Role-Based Training

Department-Specific

Targeted training by business function — Sales, Finance, HR, Supply Chain — with real-world scenarios from your industry.

Sales team: pipeline, forecasting, Copilot for Sales
Finance team: GL, AP/AR, bank reconciliation
Supply chain: PO, inventory, warehouse
HR: employee records, payroll, benefits
Field service: scheduling, mobile app, IoT

Typical duration: 4–8 hours per department

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Documentation

Reference Material

Complete, branded documentation package — user guides, SOPs, quick reference cards, and video libraries tailored to your setup.

Custom user manuals per role/module
Standard operating procedures (SOPs)
Quick reference cards (A4 printable)
Recorded video walkthroughs library
Admin configuration guide

Delivered: During UAT phase & updated post go-live