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Services · Discovery

Know exactly what the system must do before anyone configures it.

Discovery is where ERP budgets are won or lost. We document your processes, match them against the chosen platform, and agree what is standard, what needs configuration and what needs custom work.

What’s covered

What discovery produces.

Process maps

Order-to-cash, procure-to-pay, record-to-report and the processes specific to your industry, drawn as they really run.

Requirements list

Every requirement written down, prioritised and owned by a named person in the business.

Fit-gap analysis

Each requirement marked as standard, configurable, or a gap that needs development or a workaround.

Solution design

How the system will be set up: entities, dimensions, approvals, integrations and reports.

Data and integration inventory

What data moves across, from where, and which systems stay and need connecting.

Fixed scope and estimate

A scope document and effort estimate you can sign off with confidence.

How we deliver it

From workshops to a signed-off design.

01

Workshops

Structured sessions with each department, led by consultants who know the platform.

02

Document

Process maps and requirements written up and reviewed with you.

03

Analyse

Fit-gap against the platform, with demos of the tricky areas.

04

Sign off

Agree the solution design, scope and plan for the build.

Customer story · Higher education

IIT Delhi Abu Dhabi

Procurement moved from paper and email chains to a single platform with three-level approvals and automatic sync to Zoho Books.

3-level
automated approvals
Zero
paper trails

Related

Services and platforms that usually go with this one.

Questions

What clients ask before they start.

Because a fixed implementation quote without discovery is a guess. Discovery protects you from change requests later and gives you an accurate budget.

Usually two to six weeks, depending on how many departments, entities and integrations are in scope.

The people who run each process day to day, plus a sponsor who can decide when departments disagree.

We show you the options: change the process, configure a workaround or build an extension, with the cost and risk of each.