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Services · Health check

A clear view of what is working in your ERP, and what is not.

If month-end takes too long, reports don’t match, or users work around the system in Excel, something in the setup is off. Our health check reviews configuration, data, processes and usage, and gives you a prioritised list of fixes.

What’s covered

What we review.

Configuration

Chart of accounts, dimensions, posting setup, approval flows and security roles, checked against how the business works today.

Data quality

Duplicate customers and items, entries that should be closed, and balances that do not reconcile.

Processes and workarounds

Where users leave the system for spreadsheets, and why.

Integrations

Which connections fail, who monitors them and how errors get fixed.

Reporting

Whether management reports come straight from the system or are rebuilt by hand every month.

Licences and usage

Unused or mismatched licences, and modules you pay for but do not use.

How we deliver it

How the health check runs.

01

Interview

Talk to key users and system owners about what slows them down.

02

Review

Check the setup, the data and the integration logs.

03

Report

Findings rated by business impact and effort to fix.

04

Fix

Optionally, we fix the quick wins and plan the larger changes with you.

Questions

What clients ask before they start.

Microsoft Dynamics 365 Business Central and Finance & Operations, Zoho Books and the wider Zoho suite, and Odoo. We can also review older systems as part of a replacement decision.

Read access and a few hours with your key users are usually enough. We do not change anything during the review.

One to three weeks, depending on the size of the system and the number of entities.

A written report with findings, impact and recommended fixes in priority order, walked through with your team.