Most ERP problems start long before go-live: unclear scope, missing decisions, data nobody owns. Our approach is designed to surface those early, while they are still cheap to fix.
We agree processes, scope and data before configuring anything.
We use the platform’s standard features wherever possible and customise only where it adds clear value.
Work is shown every two weeks so feedback arrives early.
Every decision, data set and integration has an owner on both sides.
Your users test their own processes before sign-off.
Training, hypercare and support are part of the plan from day one.
Understand the business and agree scope and plan.
Agree how the system will work, screen by screen where it matters.
Configure, develop and migrate in short cycles.
User testing, data validation and role-based training.
Cut-over, hypercare and ongoing support.
Procurement moved from paper and email chains to a single platform with three-level approvals and automatic sync to Zoho Books.
The services behind each stage.
Both. After discovery we usually agree a fixed scope and price for the build.
Key users need a few hours a week, more during testing. We plan this with you upfront.
A named project manager on our side, working with a project owner on yours.
A shared plan, issue tracker and regular status meetings.
