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Microsoft Dynamics 365 Field Service

Schedule, dispatch and complete field work from one system.

Microsoft Dynamics 365 Field Service software plans technician visits, dispatches work orders to mobile devices and records parts, time and customer sign-off, linked to your service and finance processes.

What it covers

What you get with Dynamics 365 Field Service software.

Work orders

Jobs created from cases, contracts or schedules.

Scheduling

Drag-and-drop scheduling by skill, location and availability.

Mobile app

Technicians see jobs, record work and capture signatures.

Assets

Customer equipment, service history and maintenance plans.

Inventory

Van stock and parts used on each job.

Billing

Completed work turned into invoices.

How we implement it

Implemented by people who know the product.

01

Fit check

Confirm the product fits your processes, users and licence budget.

02

Design

Agree the setup, integrations and data with your team.

03

Build and test

Configure in short cycles and test with your own users.

04

Go live and support

Launch, train and support you through the first months.

Related

Other products and services that usually go with this one.

Questions

What clients ask before they start.

Yes. Technicians can work offline and sync when back in coverage.

Yes. Recurring visits can be generated from service agreements.

Zoho FSM is a cost-effective alternative for smaller field teams.

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