Putting a broken process into a new ERP just makes it fail faster. We look at how work actually flows between your teams, find the delays and double entry, and redesign the process so the system can support it.
Quotes, approvals, delivery, invoicing and collections, and where they stall.
Requests, approvals, purchase orders, receipts and supplier payments.
The manual steps, reconciliations and spreadsheets that slow the close down.
Approval chains that are too long, unclear, or run over email and WhatsApp.
Information retyped between sales, operations and finance.
Reports built by hand each week that could come straight from the system.
Sit with the teams doing the work and follow real transactions end to end.
Capture cycle times, rework and the number of hand-offs.
Agree a simpler target process with the people who will run it.
Configure the system and automations to support the new way of working.
Bookings from WhatsApp, crew rosters in spreadsheets and laundry tracked on paper now run on one operations platform built on Zoho Creator.
Services and platforms that usually go with this one.
Not always. Many improvements come from configuring your current system better or adding a small automation. We will tell you if new software is really needed.
Usually the ones closest to cash: order to cash, procure to pay and month-end close. They have the biggest impact and are the easiest to measure.
We agree a few simple measures at the start, such as days to close or approval time, and track them after the change.
Less so when they help design them. We involve the people who do the work from the first workshop.
