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NSD product · WhatsApp inbox

Ticvio: one WhatsApp inbox for your whole team.

Connect your WhatsApp Business number, let your sales and support team reply from one shared inbox, and keep every customer conversation in one place. Available in English, Arabic and Hindi.

Features

Everything your team needs to handle WhatsApp properly.

Shared team inbox

Every WhatsApp conversation in one place, visible to the people who need it.

Multiple numbers

Connect one or more WhatsApp Business numbers through Meta or Twilio.

Message templates

Create templates and track WhatsApp’s approval status for each one.

Photos and documents

Send and receive images and files, shared through private links that expire.

Delivery and read status

See whether each message was sent, delivered, read or failed.

Roles, 2FA and audit trail

Access by role, two-factor sign-in and a record of every important action.

How it works

Up and running in four steps.

01

Connect your number

Link your WhatsApp Business number in a few minutes.

02

Invite your team

Add admins and agents, each with the right access.

03

Talk to customers

Reply from one inbox, with approved templates when you need them.

04

Stay in control

Track delivery, review activity and keep each workspace separate.

Works with

Ticvio runs on the official WhatsApp Business Platform, and pairs well with the systems we already build for clients.